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Application Declaration: I certify to the best of my knowledge and belief that the information given in this application is true and accurate. I understand that if the information is false or misleading it may lead to any offer of employment being terminated or withdrawn. By submitting an application I confirm that I have demonstrable evidence of right to work in the UK. Please note: the EFI is unable to accept applications from those who require employer sponsorship.

Data Protection: Please read our Privacy Notice for our Recruitment & Selection Process detailing how we process and safeguard your personal information in accordance with the General Data Protection Regulations (GDPR). We are committed to the safe and secure handling of all personal information we hold for individuals and we are transparent about why we need, how we use and how we store your personal information.

Safeguarding Statement: At the EFI, safeguarding and promoting the welfare of children, young people and vulnerable adults is paramount. We expect all our staff and prospective staff to share this commitment. Please read our Safeguarding Policy here for further information.

Closing Date: 30/07/2024

Wellbeing and Support Officer
Education for Industry Group (EFI)
37 hours per week, Monday – Friday
Term Time Only
Permanent
Electra House, Liverpool Street – London

About the role 

The Wellbeing and Support Officer will support, safeguard, enable and champion the success of all students by providing front line and responsive advice, guidance, and referral to other services within and beyond the Student Services Team. They will respond to the needs of students, including providing pastoral care, practical advice, extra-curricular events, and work as part of a team responsible for the first aid provision for our students.  The post holder will be personable, highly compassionate, skilled active listener with an interest in wellbeing and education. 

This role’s purpose is to ensure all students across the EFI Group, including the most vulnerable, make excellent progress both academically and with their social and emotional development.  This post is part of the wellbeing team and the wider safeguarding team, they will be first aid trained, DDSL trained, and be prepared for receiving and managing disclosures in line with the EFI Safeguarding Policy.

About you 

• You will have a proven track record of operating at a similar role in a comparable environment.
• You will have experience in implementing quality assurance processes to maintain high standards.
• You will have a comprehensive understanding of pastoral care issues and effective support measures.
• You will be knowledgeable about safeguarding, wellbeing, and equality and diversity issues relevant to this role.
• You will have a good understanding of learner needs and challenges facing young people.
• Strong organisational, planning, time management, and administrative skills is essential for the role.
• You will have the ability to work effectively under pressure, meet deadlines, and maintain a positive outlook.
• Excellent communication skills with the ability to engage confidently with a wide range of people is essential.
• You will have the capacity to build rapport quickly with learners and colleagues to develop positive, cooperative and effective working relationships.
• You will have the ability to listen with understanding and to be able to relate to social, emotional and behavioural difficulties in such a manner that will enhance student’s self-esteem.

If you are interested in joining a dynamic and expanding environment to further develop your career, then we would love to hear from you.

Why The EFI? 

We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the EFI, our students are at the centre of what we do and as a result, we offer hugely rewarding careers – whatever your role at the EFI, you have the opportunity to change a student’s life! If you are looking for a fast-paced and autonomous role where you can really demonstrate your impact, then look no further. 

Our carefully curated benefits package offers something for everyone, whether you’re interested in:

• Furthering your development through funded professional qualifications and a personal growth allowance 
• Generous and flexible leave that suits your lifestyle, including an around the world trip after 5 years’ service 
• Market-leading family friendly pay, including 6 months fully paid maternity, adoption and shared parental leave 
• A monthly wellbeing allowance and financial loan structures to support your financial health 

Salary: 

From £23,310.90 to £25,901 per annum (Term Time Only 0.878FTE, pro-rata £26,550 to £29,500 per annum 1FTE), subject to qualifications and experience

How to Apply/Next Steps:

Please find the link to our application form here EFI Application Form

Please create an account and click Start Application to upload and submit your completed application form. Please note we do not accept CVs.

Closing Date:

8am on Tuesday 30th July 2024

Interviews/Recruitment Day:

Thursday 11 July - In-person, Newman St. London W1

More Information/Contact us:

For more information about the EFI, visit our website and refer to the job description and person specification.

Please contact recruitment@fra.ac.uk for further information or an informal chat about this campaign.

Diversity Statement

The EFI is proud to have a student body as diverse as its central London location!  With students from 17 ethnicities, traveling from all over the United Kingdom, with a variety of learning needs and a wide range of experiences and interests, we are looking to recruit a workforce that is as diverse as our amazing students and will support them to achieve their potential. If you would like to request any accommodations from application through to interview, please email us at recruitment@fra.ac.uk. Any equality and diversity information you choose to give helps to provide the HR team at the EFI with a deeper understanding of our people, and their experiences. It assists us in identifying any existing biases or gaps that the EFI can work on addressing and improving. All ED&I information you provide is strictly confidential to the HR Department and will not be seen by the shortlisting or selection panel.